Exit Zen
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The [[!tails_gitlab groups/tails/-/milestones desc="list of things that will be fixed or improved in the next release"]]
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<div class="note">
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<p>We are not able to answer every error report, so you might not receive a
reply from us.</p>
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It might be helpful to include a screenshot with your bug report.
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To take a screenshot of the entire desktop, press **Print Screen**.
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To take a screenshot of a single window, press **Alt + Print Screen**.
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To take a screenshot of an area you select, press **Shift + Print Screen**.
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The screenshot will automatically be saved in the
<span class="filename">Pictures</span> folder located in your
<span class="filename">Home</span> folder. The file name will begin with the
word <span class="filename">Screenshot</span>.
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You can also take a screenshot using
<span class="application">GNOME Screenshot</span>.
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You can upload the screenshot to an [encrypted Up1 host](https://github.com/Upload/Up1) such as the one available at:
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<https://share.riseup.net/>
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Make sure to include in your bug report a link to the screenshot.
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<h1 id="special-cases">If you cannot use <span class="application">WhisperBack</span></h1>
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If you are not able to connect to the Internet from Tails, you can try following our [[instructions on troubleshooting Wi-Fi|doc/anonymous_internet/no-wifi]] to fix your Internet connection.
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For troubleshooting instructions in case Tails fails to start, refer to our installation instructions on:
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- [[Starting a PC on a USB stick|doc/first_steps/start/pc]]
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- [[Starting a Mac on a USB stick|doc/first_steps/start/mac]]
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<h1 id="debian">Reproducing the bug in Debian (for advanced users)</h1>
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It is very useful for us to know if your bug only affects Tails or also affects Debian, on which Tails is based.
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Doing so takes much more time so, in doubt, report your bug as instructed earlier and wait for guidance from our help desk.
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