Exit Zen
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Make sure that you have installed Tails using either:
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[[<i>balenaEtcher</i> from macOS|install/mac#etcher]]
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[[<i>balenaEtcher</i> from Windows|install/windows#etcher]]
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[[<i>GNOME Disks</i> from Linux|install/linux#install]]
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[[the Linux command line|install/expert#install]]
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Shut down the computer.
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Plug in your Tails USB stick.
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Switch on the computer.
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Hold the key pressed until a list of possible startup disks appears.
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The <b>Troubleshooting Mode</b> entry disables some features of the Linux kernel and might work better on some computers. You can try this option if you think you are experiencing hardware compatibility errors while starting Tails.
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The <b>External Hard Disk</b> entry makes it possible to [[start from an external hard disk|doc/advanced_topics/external_hard_disk]] and some [[problematic USB sticks|support/known_issues#problematic-usb-stick]].
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