Exit Zen
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Plug in the other Tails USB stick that you want to install from.
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Plug in your Tails USB stick.
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Hold the key pressed until a list of possible startup disks appears.
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[[!inline pages="install/inc/steps/basic_troubleshooting.inline" raw="yes" sort="age"]]
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If your computer still does not display the Boot Loader, it might currently be impossible to start Tails on your computer.
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If your Mac displays the following error:
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Security settings do not allow this Mac to use an external startup disk.
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Then you have to change the settings of the <em>Startup Security Utility</em> of your Mac to authorize starting from Tails.
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To open <em>Startup Security Utility</em>:
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Turn on your Mac, then press and hold <strong>Command(⌘)+R</strong> immediately after you see the Apple logo. Your Mac starts up from <a href="https://support.apple.com/kb/HT201314">macOS Recovery</a>.
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When you see the macOS <em>Utilities</em> window, choose <strong>Utilities&nbsp;▸ Startup Security Utility</strong> from the menu bar.
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When you are asked to authenticate, click <strong>Enter macOS Password</strong>, then choose an administrator account and enter its password.
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In the <em>Startup Security Utility</em>:
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Choose <strong>No Security</strong> in the <strong>Secure Boot</strong> section.
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Choose <strong>Allow booting from external media</strong> in the <strong>External Boot</strong>.
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To still protect your Mac from starting on untrusted external media, you can set a firmware password, available on macOS Mountain Lion or later. A firmware password prevents users who do not have the password from starting up from any media other than the designated startup disk.
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<strong>If you forget your firmware password you will require an in-person service appointment with an Apple Store or Apple Authorized Service Provider.</strong>
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Read more on Apple Support about:
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<a href="https://support.apple.com/en-us/HT208198">Startup Security Utility</a>
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<a href="https://support.apple.com/en-us/HT204455">How to set a firmware password on your Mac</a>
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