Changes in Tails/wiki/src/news/closing_tails-support.*.po — Catalan @ Tails translation platform

victordargallo Suggestion accepted Tails wiki/src/news/closing_tails-support.*.po Catalan	English The idea behind having a public space for user support was to: Catalan 71 characters edited Current translation La idea darrere de tenir un espai públic d'assistència als usuaris era: 6 months ago
victordargallo Suggestion accepted Tails wiki/src/news/closing_tails-support.*.po Catalan	English We decided to close tails-support@boum.org, the public mailing list for user support which [was created in 2013](https://tails.net/news/tails-support/) after closing the forum that we had on this website. Catalan 227 characters edited Hem decidit tancar tails-support@boum.org, la llista de correu pública per a l'assistència als usuaris que [va ser creada el 2013](https://tails.net/news/tails-support/) després de tancar el fòrum que teníem en aquest lloc web. 6 months ago
victordargallo Suggestion accepted Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!meta title="Closing tails-support@boum.org"]] Catalan 54 characters edited Current translation [[!meta title="Tancament de tails-support@boum.org"]] 6 months ago
victordargallo Translation approved Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!pagetemplate template="news.tmpl"]] Catalan 0 characters edited Current translation [[!pagetemplate template="news.tmpl"]] 6 months ago
victordargallo Translation changed Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!pagetemplate template="news.tmpl"]] Catalan 0 characters edited Current translation [[!pagetemplate template="news.tmpl"]] 6 months ago
victordargallo Translation approved Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!pagetemplate template="news.tmpl"]] Catalan 0 characters edited Current translation [[!pagetemplate template="news.tmpl"]] 6 months ago
victordargallo Translation changed Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!pagetemplate template="news.tmpl"]] Catalan 0 characters edited Current translation [[!pagetemplate template="news.tmpl"]] 6 months ago
victordargallo Translation approved Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!pagetemplate template="news.tmpl"]] Catalan 0 characters edited Current translation [[!pagetemplate template="news.tmpl"]] 6 months ago
victordargallo Translation changed Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!pagetemplate template="news.tmpl"]] Catalan 1 character edited Current translation [[!pagetemplate template="news.tmpl"]] 6 months ago
victordargallo Translation changed Tails wiki/src/news/closing_tails-support.*.po Catalan	English [[!pagetemplate template="news.tmpl"]] Catalan 1 character edited [[!pagetemplate template="news.tmpl"]] 6 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English See you on [[tails-support-private@boum.org\|about/contact#tails-support-private]]! Catalan 83 characters edited Current translation Ens veiem a [[tails-support-private@boum.org\|about/contact#tails-support-private]]! 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English The major downside of closing tails-support@boum.org is that it was a good place for developers to have some feedback on the recurrent problems faced by users. We want to solve this while working on a [request tracker for our help desk](https://tails.net/blueprint/RT_for_help_desk/). Catalan 343 characters edited Current translation El principal inconvenient de tancar tails-support@boum.org és que era un bon lloc perquè els desenvolupadors tinguessin comentaris sobre els problemes recurrents als quals s'enfronten els usuaris. Volem resoldre això mentre treballem en un [seguidor de sol·licituds per al nostre servei d'ajuda](https://tails.net/blueprint/RT_for_help_desk/). 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English Duplicate work between tails-support-private@boum.org and tails-support@boum.org as people often write to both. Catalan 128 characters edited Current translation Duplica la feina entre tails-support-private@boum.org i tails-support@boum.org, ja que la gent sovint escriu a tots dos correus. 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English Sensitive to ask for more technical information about the problem, such as logs, as they are harder for the person reporting the error to share with us and also raises privacy concerns. Catalan 211 characters edited Current translation És sensible demanar més informació tècnica sobre el problema, com ara els registres, ja que és més difícil que la persona que informa de l'error comparteixi amb nosaltres i també planteja problemes de privadesa. 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English Complicated to make sure that both the list and the sender receive our answers. Catalan 93 characters edited Current translation Sigui complicat assegurar-nos que tant la llista com el remitent reben les nostres respostes. 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English Having a public mailing list also makes it: Catalan 48 characters edited Current translation Tenir una llista de correu pública també fa que: 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English This is not really working either as the archive of the mailing list are hard to search and reuse and it's easier to point people to the documentation, known issues, or FAQ. Catalan 197 characters edited Això tampoc funciona realment ja que l'arxiu de la llista de correu és difícil de cercar i reutilitzar i és més fàcil apuntar a la gent a la documentació, als problemes coneguts o a les PMF. 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English - Build a public database to make it easy to consult or reuse previous answers. Catalan 102 characters edited Current translation - Crear una base de dades pública per facilitar la consulta o la reutilització de respostes anteriors. 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English This is not really working either as most of the threads are still answered by our help desk or other core contributors. Catalan 167 characters edited Current translation Això tampoc funciona realment, ja que la majoria dels missatges encara estan sent contestats pel nostre servei d'ajuda o altres col·laboradors del nostre equip. 8 months ago
victordargallo Suggestion added Tails wiki/src/news/closing_tails-support.*.po Catalan	English - Build a community of people doing user support outside of our team. Catalan 83 characters edited Current translation - Crear una comunitat de persones que fan suport als usuaris fora del nostre equip. 8 months ago

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