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<h1 id="offline">If you cannot connect to the Internet or the Tor network</h1>
 
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Click **Send** to send your report.
 
19 hours ago
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You can have a look at the **Technical Details** that are included in your report. They give us information about your hardware, your version of Tails, and all the errors that happened since you started Tails.
 
19 hours ago
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A **public key block**, if your key is not publicly available
 
19 hours ago
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A **link to the key**, if your key is available elsewhere on the web
 
19 hours ago
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A **key ID**, if your key is available on <https://keys.openpgp.org/>
 
19 hours ago
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You can specify either:
 
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Optionally, enter your OpenPGP public key, if you want us to write back to you in an encrypted email.
 
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But giving us your email address also makes it possible for your email
provider to know that you are using Tails, if we write back to you.
 
19 hours ago
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Giving us an email address allows us to ask you for more information if we
need it. This is the case for the vast majority of reports.
 
19 hours ago
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Optionally, enter an optional email address.
 
19 hours ago
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**Write clearly and precisely.**
 
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Write down the exact error messages.
 
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**Describe the error in detail.**
 
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Our team needs to be able to reproduce the error to know whether we really
fixed it.
 
19 hours ago
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**Tell us exactly how to make the error happen again.**
 
19 hours ago
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*WhisperBack* helps you write a useful error report.
 
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To start *WhisperBack*, choose **Applications**&nbsp;▸ **System Tools**&nbsp;▸ **WhisperBack Error Reporting**.
 
19 hours ago
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<p>Even if we are not able to reply to every report, we analyze all reports to
improve Tails.</p>
 
19 hours ago
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*WhisperBack* allows you to report errors anonymously from inside Tails. Reports
are sent to us encrypted and over the Tor network.
 
19 hours ago

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