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Use this section if the Boot Loader appears but not the Welcome Screen when you start Tails.
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Utilitzeu aquesta secció si apareix el Carregador d'Arrencada però no la Pantalla de Benvinguda quan inicieu Tails.
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<h2>Verify your Tails USB stick</h2>
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<h2>Verifiqueu el vostre llapis USB de Tails</h2>
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[[!inline pages="install/inc/steps/basic_troubleshooting.inline" raw="yes" sort="age"]]
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[[!inline pages="install/inc/steps/basic_troubleshooting.inline.ca" raw="yes" sort="age"]]
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<h2 id="troubleshooting-mode">Try the Troubleshooting Mode entry</h2>
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<h2 id="troubleshooting-mode">Proveu l'entrada del mode de resolució de problemes</h2>
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In the Boot Loader, choose the **Troubleshooting Mode** entry, which works better on some computers.
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Al carregador d'arrencada, trieu l'entrada **Mode de resolució de problemes (Troubleshooting Mode)**, que funciona millor en alguns ordinadors.
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<h2 id="external-hard-disk">Try the External Hard Disk entry</h2>
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<h2 id="external-hard-disk">Proveu l'entrada del disc dur extern</h2>
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In the Boot Loader, choose the **External Hard Disk** entry, if it is available. Some USB sticks need this entry in order to start Tails.
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Al carregador d'arrencada, trieu l'entrada **Disc dur extern**, si està disponible. Alguns llapis USB necessiten aquesta entrada per iniciar Tails.
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<h2 id="known-issues-not-entirely">Check our list of known issues</h2>
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<h2 id="known-issues-not-entirely">Consulteu la nostra llista de problemes coneguts</h2>
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If the computer displays the error message **Error starting GDM with your graphics card**, refer to our [[list of known issues with graphics cards|support/known_issues/graphics]].
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Si l'ordinador mostra el missatge d'error **Error starting GDM with your graphics card**, consulteu la nostra [[llista de problemes coneguts amb les targetes gràfiques|support/known_issues/graphics]].
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Otherwise, refer to our [[list of known issues about Tails not starting entirely|support/known_issues#not-entirely]]. It might contain workarounds for your computer model.
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En cas contrari, consulteu la nostra [[llista de problemes coneguts sobre Tails quan no s'inicia del tot|support/known_issues#not-entirely]]. Pot contenir solucions alternatives per al vostre model d'ordinador.
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