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Exit Zen
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[[!meta title="Improving Tails for human rights defenders in Latin America"]]
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[[!meta date="Tue, 06 Jun 2023 14:00:00 +0000"]]
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[[!pagetemplate template="news.tmpl"]]
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[[!tag announce]]
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Between 2021 and 2023 Tails, [Tor](https://torproject.org/), and the [Guardian Project](https://guardianproject.info/) partnered to organize training and usability tests in Ecuador, Mexico, and Brazil. Our goals were to:
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Promote our digital security tools and train human rights defenders in the Global South.
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Usability tests and improvements
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We conducted 4 rounds of in-person moderated usability tests in Mexico, Brazil, and Ecuador to identify usability issues in the features of Tails that are most important to new users:
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Installation
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In December 2021 in Mexico, we learned that the tools for new users to install Tails worked well, but several people got lost while navigating the instructions on the website.
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Based on these findings, we restructured our installation pages and fixed 30 usability issues on the website.
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We tested these improvements in August 2022 in Brazil and confirmed that the new installation pages were much easier to follow. Only 1 out of 4 participants had trouble installing Tails on their own. All participants could start Tails and connect to the Tor network easily.
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Details:
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Tor Connection
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In July 2021, we released the Tor Connection assistant to completely redesign how to connect Tails to the Tor network. The new assistant is most useful to people who are at high risk of physical surveillance, under heavy network censorship, or on a poor Internet connection.
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Persistent Storage
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