Exit Zen
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<p>If the Boot Loader appears, you can follow our [[instructions
on the Welcome Screen|install/mac#tails]].</p>
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Use this section if the computer does not start from the USB stick and the Boot Loader does not display:
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[[!inline pages="install/inc/steps/basic_troubleshooting.inline" raw="yes" sort="age"]]
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<p>If you get the following error message in macOS:</p>
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<p>Then, you have to [[install Tails using <i>balenaEtcher</i>|install/mac#etcher]].</p>
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<h2 id="known-issues-not-at-all">Check our list of known issues</h2>
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Similar problems might have been reported already for your Mac model in our [[list of known issues about Tails not starting at all|support/known_issues#mac-not-at-all]].
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