Exit Zen
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You might already find help on our [[support pages|support]].
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*WhisperBack* allows you to report errors anonymously from inside Tails. Reports
are sent to us encrypted and over the Tor network.
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<div class="note">
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<p>Even if we are not able to reply to every report, we analyze all reports to
improve Tails.</p>
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To start *WhisperBack*, choose **Applications**&nbsp;▸ **System Tools**&nbsp;▸ **WhisperBack Error Reporting**.
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*WhisperBack* helps you write a useful error report.
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**Tell us exactly how to make the error happen again.**
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Our team needs to be able to reproduce the error to know whether we really
fixed it.
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**Describe the error in detail.**
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Write down the exact error messages.
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**Write clearly and precisely.**
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Giving us an email address allows us to ask you for more information if we
need it. This is the case for the vast majority of reports.
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But giving us your email address also makes it possible for your email
provider to know that you are using Tails, if we write back to you.
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Optionally, enter your OpenPGP public key, if you want us to write back to you in an encrypted email.
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You can specify either:
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<h1 id="offline">If you cannot connect to the Internet or the Tor network</h1>
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If you cannot connect to the Internet or the Tor network, you cannot send us your error report using *WhisperBack*.
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<div class="next">
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<p>See also: [[Troubleshooting Wi-Fi not working|anonymous_internet/no-wifi]]</p>
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To send us your error report by email instead:
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