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- To learn what you can do with Tails, refer to our [[documentation|doc]].
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- For more general questions about Tails, refer to our [[FAQ|support/faq]].
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- For issues with graphics cards, see our [[known issues with graphics cards|known_issues/graphics]].
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This section lists known problems with specific hardware.
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Tails does not start at all on Mac models that use the Apple M1 chip and on many other Mac models.
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Apple does not prioritize collaborating with Free Software projects. Their newest hardware is usually very hard for Free Software developers to get working with Linux, and thus Tails. PC hardware tends to be more open and work better with Linux.
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<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac]]
for general troubleshooting tips.</p>
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<p>[[Let us know|support/talk]] if you discover a new issue or workaround.</p>
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<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc]]
for general troubleshooting tips.</p>
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This machine does not start from a Tails USB stick: the Linux kernel included in at least Tails 3.11 to 3.13.1, inclusive, does not support the hardware USB controller.
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<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac#not-entirely]]
for general troubleshooting tips.</p>
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<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc#not-entirely]]
for general troubleshooting tips.</p>
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To know the model of your Wi-Fi interface:
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<h3 id="88w8897">88W8897 [AVASTAR] 802.11ac Wireless</h3>
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On some computers with a Marvell Avastar 88W8897 Wi-Fi adapter, such as some Microsoft Surface Pro models, Tails fails to connect to Wi-Fi networks.
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If you experience this problem, you can try to [[disable MAC address anonymization|doc/first_steps/welcome_screen/mac_spoofing]] that sometimes fixes it.
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<h3 id="rtl8723be">RTL8723BE PCIe Wireless Network Adapter</h3>
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You can try to [[add the following boot options when starting Tails|doc/advanced_topics/boot_options]] until you find a combination that works for you. The exact combination of options that works depends on the computer:
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<h3 id="broadcom-sta-dkms">Broadcom Wi-Fi network interface needing <code>broadcom-sta-dkms</code></h3>
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Your device requires the `wl` driver if it is in the list of devices supported by the `broadcom-sta-dkms` package on the corresponding [Debian wiki page](https://wiki.debian.org/wl). If you find your device in the list of supported devices, then it is impossible to use your Wi-Fi card in Tails.
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