en	[[!meta robots="noindex"]]

en	Use this section if the Boot Loader appears but not the Welcome Screen when you start Tails.
de	Verwenden Sie diesen Abschnitt, wenn der Bootloader angezeigt wird, aber nicht der Willkommensbildschirm, wenn Sie Tails starten.

en	Verify your Tails USB stick
de	Überprüfen Sie Ihren Tails USB-Stick

en	[[!inline pages="install/inc/steps/basic_troubleshooting.inline" raw="yes" sort="age"]]
de	[[!inline pages="install/inc/steps/basic_troubleshooting.inline.de" raw="yes" sort="age"]]

en	Try the Troubleshooting Mode entry
de	Versuchen Sie den Eintrag des Fehlerbehebungsmodus

en	In the Boot Loader, choose the **Troubleshooting Mode** entry, which works better on some computers.
de	Im Boot-Loader wählen Sie den Eintrag **Troubleshooting-Modus**, der auf einigen Computern besser funktioniert.

en	Try the External Hard Disk entry

en	In the Boot Loader, choose the **External Hard Disk** entry, if it is available. Some USB sticks need this entry in order to start Tails.

en	Check our list of known issues

en	If the computer displays the error message **Error starting GDM with your graphics card**, refer to our [[list of known issues with graphics cards|support/known_issues/graphics]].

en	Otherwise, refer to our [[list of known issues about Tails not starting entirely|support/known_issues#not-entirely]]. It might contain workarounds for your computer model.