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Dear Tails user,
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Thank you for sharing your problem with us.
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We are sorry that Tails does not work well on this computer.
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It is difficult to investigate most hardware problems without having access to the affected computer. Furthermore, even if we managed to investigate each problem, unfortunately we often cannot solve them.
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If you have not yet, please read our support page:
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https://tails.net/support/
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We will need more information from you in 2 cases:
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- **If this problem did not happen with an older version of Tails**:
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Please tell us which older version worked better.
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- **If you find a way to workaround the problem**:
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Please tell us, and we will document it so that other affected users
benefit from your findings.
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Our best hope is that a future Linux driver update solves the problem. For advanced Linux users: if you want to dig deeper on your own, you can take it upstream after reproducing the issue on a recent Linux system other than Tails.
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Thank you for your understanding.
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Apple hardware support (Mac)
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See ticket here for up-to-date details: <https://gitlab.tails.boum.org/tails/tails/-/issues/17640>.
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Not enough information
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Unfortunately, we can't help you at the moment because your description doesn't include enough information.
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Your problem might be already known, so please consult our known issues page:
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https://tails.net/support/known_issues/
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If you don't find your issue there, please read our bug reporting instructions:
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