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[[!meta title="Rescuing the Persistent Storage of a broken Tails"]]
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[[!meta title="Rescatar tu Almacenamiento Persistente de un Tails que no funciona"]]
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<!-- XXX: These instructions should be kept in sync with backup.mdwn -->
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<!-- XXX: These instructions should be kept in sync with doc/first_steps/persistence/backup.mdwn -->
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If your Tails becomes broken, for example, it no longer starts, you can follow these instructions to try to rescue your Persistent Storage.
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<p>It is advisable to keep a current backup of your Persistent Storage. To learn how to create a backup of your Persistent Storage, see our [[instructions on how to back up your Persistent Storage to another Tails USB stick|backup]].</p>
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Install Tails on a new USB stick on which you want to rescue your Persistent Storage. Make sure that this new USB stick is at least as large as the USB stick that has your broken Tails on it.
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Start on your new Tails and [[create a Persistent Storage|persistent_storage/create]].
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Close the Persistent Storage settings after creation, when the list of features is displayed.
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The process described below overrides the configuration of the Persistent Storage. So, it does not matter which features you turn on after creating the Persistent Storage.
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Restart on your new Tails, set up an [[administration password|doc/first_steps/welcome_screen/administration_password]], and unlock the Persistent Storage.
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<p>Make sure that all applications are closed before continuing with these instructions. Otherwise, the Persistent Storage might not be properly rescued from your broken Tails.</p>
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Choose **Applications** ▸ **Accessories** ▸ **Files** to open the *Files* browser.
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Plug in the USB stick that has your broken Tails on it.
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A new encrypted volume appears in the sidebar of the *Files* browser. Click on it and enter the passphrase of your broken Tails to unlock the volume.
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The Persistent Storage of your broken Tails shows up as **TailsData**.
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<p>If an encrypted volume does not appear, then you might not be able to rescue the Persistent Storage of your broken Tails.</p>
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1. Choose <span class="menuchoice"> <span class="guimenu">Applications</span> ▸ <span class="guisubmenu">System Tools</span> ▸ <span class="guimenuitem">Root Terminal</span> </span> to open a terminal with administration rights.
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1. Elige <span class="menuchoice"> <span class="guimenu">Aplicaciones</span> ▸ <span class="guisubmenu">Herramientas del Sistema</span> ▸ <span class="guimenuitem">Terminal de Root</span> </span> para abrir una terminal con derechos de administración.
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Execute the following command to rescue the Persistent Storage of your broken Tails to your new Tails:
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<p class="pre command root">rsync -PaSHAXv --del /media/amnesia/TailsData/ /live/persistence/TailsData_unlocked</p>
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You can now eject the <span class="guilabel">TailsData</span> volume in the <span class="application">Files</span> browser and unplug the USB stick that has your broken Tails on it.
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